Hi, I'm reaching out to inquire about the status of my order placed on January 26th, 2025, for a Chinese cultural costume. As of today, April 11th, 2025, I have not heard anything or received my order. I would greatly appreciate any updates on its current whereabouts. Could you please kindly provide me with the tracking number for my shipment or an estimated delivery timeline? Thank you.
Dear Ms. Pfeifer,
Thank you for contacting. Your email has set restrictions on us, so we are unable to send emails to you smoothly. Glad to let you know that the parcel has arrived at your local customs office on April 3th. It will be delivered to you ASAP after customs clearance. Normally, it can be received by you within the next 3-5 days. Please keep in touch!
You have our full support forever! Feel free to let us know if there is any other assistance needed. We are ready to assist you most all the time!
Wish you a wonderful day!
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